Incidents

An incident flags a problem in the field: damaged equipment, a delivery delay, a logistics issue... Reporting one requires the same capability as for requests: your sector role must be able to "submit requests" — without this capability, access to the sector is read-only. You can report it from the web or the mobile app.

Lifecycle

open → in progress → resolved → closed

Where to find it

Report an incident: from the Sector space or the mobile app, Report an incident button.
Track and handle incidents: from the Logistics space, Incidents section — an overview of all ongoing incidents, across all sectors.
Damage reported when returning a vehicle at the Depot Kiosk automatically creates an incident of type "Damaged" here.

Immediate notification

Any reported incident immediately notifies logistics, regardless of its priority — don't hesitate to report as soon as an issue affects the event's progress. Priority (low, normal, high, critical) simply helps logistics prioritize how it handles it.

Report an incident

Full step-by-step guide: see the tutorial →

Lifecycle​

Where to find it​

See also​

Lifecycle

Where to find it

See also